TERMS OF SERVICE

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Welcome to the Threadology website (“the Site,” “we,” “us,” or “our”). Threadology provides this site as a service to its customers. Please read the following terms of service (“Terms”) as they govern your use of our site. By using this Site, you agree to follow and be bound by the following rule below. Additionally, Threadology reserves the right to modify these terms at any time without prior notification. Site users must agree upon and abide by these changes accordingly. Please review this page periodically for changes. Any use of our site at any time constitutes full acceptance of our service Terms.

 

USAGE INSTRUCTIONS

All of the content that appears on the Threadology web site, including all visuals, text, audio and video clips are subject to copyright protections and /or other intellectual property rights or licenses held by Threadology. We are happy for people to share our images, but please make sure that you credit Threadology and link to www.threadology.in. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence. Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority. 

 

DESCRIPTION OF SERVICE

Threadology is a designer, manufacturer and retailer of designer-quality goods offered at great values to the consumer. Our products mostly use high quality fabrics and are handcrafted.

 

NOTICE

Threadology may contact you or provide you with service-related and/ or promotional notices by means of postal mail, electronic mail, general site notifications and more using the contact information you have provided to us.

 

TERMS OF SALE 

When you place an order with us it will be deemed that you have read, understood and accepted these Terms. 

Our shopping pages will guide you through the steps you need to take to place an order with us. Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each page of the order process.

After placing an order online, we will provide you with an order confirmation via email to the email address provided. This order confirmation is a record that we have received your order & has been accepted once paid for in full, processed and dispatched to you.

The images of the products on our site are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer's display of the colours accurately reflect the colour of the products. Your products may vary slightly from those images. 

Our product descriptions and prices are valid as long as they remain visible on the threadology.in website, subject to availability. If a product is unavailable after ordering, we will inform you of such unavailability by email or phone as soon as possible. You will then be presented with the choice to order an alternative item from the website.

 

FAULTY PRODUCTS 

We have done our best to display our items as truthfully as possible on the website. Products at Threadology are made to order and all the products are handcrafted. Please be aware, variations in colour, size, thickness, shape and look may occur due to its handwoven nature. Measurements may vary up to one inch as clothes are cut and stitched by hand. A 10% thickness and colour variation can occur as the textiles are handmade. This shall not qualify as a faulty item.

A customer declaring a product erroneous due to any such reason will not be accepted as faulty until we have received the garment back in our studio and we have checked it.

Faulty items are only declared if the textile is torn or the stitches are broken.

If you are not satisfied with your purchase, please review our Returns & Exchanges section for further assistance or write to us at threadology.clothing@gmail.com

 

PRICING POLICY

The prices on the website are inclusive of the Taxes in India (GST) and packaging. 

In case of international deliveries, these prices do not include any delivery charges, the transaction fees levied by banks & payment gateways and custom duty/ import charges which may apply if the goods are being shipped outside India. For delivery charges you can check our Delivery & Returns page.

The prices of the products are given in Indian Rupees (INR) and prices in other currencies are based on the current exchange rates. Payment for the ordered products can be done in other currencies with an addition of the transaction fees.

We reserve the right to adjust any prices or shipping amounts at any time without notice.

 

PRIVACY POLICY

We make every effort to protect the privacy of our users and customers. As such, this privacy policy sets out how Threadology uses and protects any information that you give us when you use this website. Your online privacy and security is our priority, and we are committed to ensuring that you are protected. We will not disclose, sell, distribute or lease, personal information that you provide to us including your name, address, telephone number and email address. We do not receive your banking details, credit/debit card number, expiry date, card holder name, or any other information for payments made through our payment gateway.

 

ORDER CANCELLATION BY THREADOLOGY

Due to unavoidable circumstances there may be times when certain orders having been validly placed may not be processed or capable of being dispatched. Threadology reserves the exclusive right to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled shall include suspension of deliveries to a particular location by our delivery companies,  limitations on quantities available for purchase, errors in product or pricing information, or any defect regarding the quality of the product or textile. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after the payment has been charged, the said amount will be refunded to you within a period of 15 working days.

 

COOKIES

Cookies are small data files which are stored on your computer's hard drive when you visit a website. These cookies help web browsers to remember your preferences, and collect information about your usage patterns to help form a better and more personalised web experience. Usually, web browsers automatically accept cookies, however you can choose to modify your browser settings so you are notified when you are sent a cookie, and then you can choose to accept or decline it.

 

RIGHT TO CHANGE

Threadology reserves the sole right to revise or alter these Terms and Conditions at any time without any prior notice. For this reason, we encourage you to review these Terms and Conditions every time you purchase products from us or use our Web Site.

 

CONTACT US 

If you have questions or suggestions regarding our privacy standards please email threadology.clothing@gmail.com

 

FINAL DISCLAIMER 

Although we have taken all kinds of security measures for the protection of personal information, we cannot guarantee complete protection. You provide all personal information at your own risk.